Refund & Returns Policy

Last updated: October 2026

30-Day Return Window

We want you to love your blanket. If you are not completely satisfied, you may return any item within 30 days of delivery for a refund.

Return Conditions

  • Items must be unused, unwashed, and in their original condition and packaging.
  • All original tags and labels must be attached.
  • Items must not show signs of wear, pet hair, or damage caused by the customer.

How to Start a Return

Contact us at support@cozyhomeblankets.com with your order number and reason for return. We will provide a return shipping label or instructions within 1-2 business days.

Return Shipping

Return shipping costs are paid by the customer unless the item arrived damaged or defective. If we sent you a wrong or defective item, we cover the return shipping and issue a full refund or replacement.

Refund Timing

Once we receive and inspect your return, refunds are issued to your original payment method within 5-10 business days. You will receive an email confirmation when your refund is processed.

Exchanges

We do not offer direct exchanges. To get a different size or color, simply return the original item and place a new order.

Non-Returnable Items

Items marked as final sale, gift cards, and personalized/custom-made items cannot be returned.

Questions

Email us at support@cozyhomeblankets.com with any questions about returns.