Refund & Returns Policy
Last updated: October 2026
30-Day Return Window
We want you to love your blanket. If you are not completely satisfied, you may return any item within 30 days of delivery for a refund.
Return Conditions
- Items must be unused, unwashed, and in their original condition and packaging.
- All original tags and labels must be attached.
- Items must not show signs of wear, pet hair, or damage caused by the customer.
How to Start a Return
Contact us at support@cozyhomeblankets.com with your order number and reason for return. We will provide a return shipping label or instructions within 1-2 business days.
Return Shipping
Return shipping costs are paid by the customer unless the item arrived damaged or defective. If we sent you a wrong or defective item, we cover the return shipping and issue a full refund or replacement.
Refund Timing
Once we receive and inspect your return, refunds are issued to your original payment method within 5-10 business days. You will receive an email confirmation when your refund is processed.
Exchanges
We do not offer direct exchanges. To get a different size or color, simply return the original item and place a new order.
Non-Returnable Items
Items marked as final sale, gift cards, and personalized/custom-made items cannot be returned.
Questions
Email us at support@cozyhomeblankets.com with any questions about returns.
